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APIN half day session – “Skills for Defusing Anger and Resolving Conflict”
APIN half day session – “Skills for Defusing Anger and Resolving Conflict”
Skills for Defusing Anger and Resolving Conflict In these changing times, there has been an increase in polarization within communities around issues of health care and, in some cases, increased distrust for health care professionals, service providers and public officials in general. These dynamics include misunderstanding, miscommunication, and tensions, both spoken and unspoken. This workshop […]
Free